Terms of Service

Last updated: 7 July 2026

These terms govern your use of Settl. By creating an account or using the service you agree to them. Please read them alongside our Privacy Policy and Cookie Policy.

About us

Settl is operated by Settl Ltd, a company registered in England and Wales. In these terms “we”, “us” and “Settl” mean Settl Ltd.

The service

Settl is a membership that gives you access to a curated network of hotels, cafés and workspaces where you can book a seat to work, meet and collaborate. Availability, venues and features may change over time.

Your account

  • You must give accurate information and keep it up to date.
  • You are responsible for keeping your login credentials secure and for activity on your account.
  • Accounts are personal to you and must not be shared. You must be at least 16 to use Settl.
  • Tell us promptly at our contact page if you suspect unauthorised use.

Free trial and membership

New members receive a free trial when their account is activated. We will make clear the length of any trial at sign-up. Where paid plans are introduced, the price, billing cycle and cancellation terms will be shown before you commit, and you will be able to cancel in line with those terms.

Bookings and venue conduct

  • A booking reserves a seat at a venue for the time you select, subject to the venue’s rules.
  • You can cancel a booking in line with the cancellation window shown in the app.
  • Venues are independent businesses. While using a venue you must follow its house rules and treat its staff and other guests with respect.

Acceptable use

You agree not to misuse the service, including not to:

  • break the law or infringe others’ rights;
  • attempt to gain unauthorised access to the service or interfere with its operation;
  • use the service to harass, harm or defraud others; or
  • scrape, copy or resell the service or its content without our permission.

Venue partners

If you list a venue on Settl, additional partner terms apply to that relationship. You are responsible for the accuracy of your listing and for honouring the bookings you accept.

Intellectual property

Settl, its branding and the content we provide are owned by us or our licensors. You may use them only as needed to use the service. You keep ownership of content you submit but grant us a licence to use it to operate and promote the service.

Availability and disclaimers

We work to keep Settl available and accurate but provide it “as is”. We do not guarantee that venues, offers or availability will always be as shown, and we are not responsible for the acts or omissions of independent venues.

Liability

Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud). Subject to that, we are not liable for indirect or unforeseeable losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Suspension and termination

You can close your account at any time. We may suspend or end your access if you breach these terms or to protect the service, other users or venues.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless mandatory local law provides otherwise.

Changes and contact

We may update these terms; the current version will always be posted here with the date above. For any question about these terms, contact us via our contact page.

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